Shipping
Last updated: Apr 22, 2026, 08:50 AM
Domestic
United States
- UPS Ground (2-4 business days) — $20.00
- UPS 2nd Day Air® — $50.00
- UPS Next Day Air® Early — $100.00
Local Pick-up: This service is free. However, you must schedule an appointment with our team in advance, and orders must be placed over the phone to arrange pick-up.
International
Canada & Mexico
- UPS Standard (3-6 business days) — $50.00
- USPS Priority International — $75.00
- UPS Worldwide Express — $120.00
Note: International customers are responsible for any applicable local taxes, duties, or foreign transaction fees (typically 1-3%) charged by bank issuers.
Frequently Asked Questions
When will my order ship?
All orders placed before 3:30 PM (EST) on business days will ship the same day. Orders placed on weekends or holidays will ship on the following business day.
Can I change my shipping address?
We can update the shipping address on your order as long as it has not yet been dispatched. Please contact us immediately via the methods below.
How will I know when my order ships?
Once your order ships, you will receive an email containing your tracking number. It may take up to 24 hours for the tracking link to become active.
Contact Information
If you have not received your tracking info or need assistance with your shipment:
- Call/Text: (330) 417-7021
- Email: [email protected]
Help Center | Important Notes
- Delivery Issues: If your order is not delivered within the estimated timeframe, we recommend contacting the carrier first. Afterwards, please reach out to our support team so we can investigate.
- In-Store Pick-up: Available by appointment only for both domestic and international customers who are locally present.